Thomas J.

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Client

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Location

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Project Cost

10,000

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Date

Feb 13, 2022

Thomas and his family hired us to replace their entire driveway. Everything went to plan throughout the duration of the job until the very end. A Thunderstorm appeared out of nowhere, and began raining on the job before the driveway had fully cured. Even though we were prepared with plastic to cover the project, the rain was just to much, causing the end product to have quality imperfections. The thunderstorm was out of both Thomas' and our control, and would have easily walked away from the project, knowing that fixing the job now would cost more than the entire project was originally. But we had to honor our work and take care of our customer, even if that meant taking a financial loss to do it right. Experiences like Thomas are why you should trust us:

Reason For Choosing Us

"An honest company we will recommend to all of our friends! Hardworking crew that does great work. An unfortunate surprise torrential rain caused some issues with the initial project, and Madewell did not hesitate to correct the problems and delivered a beautiful driveway to be enjoyed for years to come. It gave us a lot of confidence in the company when they told us they want their finished work to be something they would want at their own house, and they backed that up with their actions. You won't regret choosing Madewell.”

Challenges

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